Customer reviews of Autohaus Long Eaton

By Nicola M on 18 December 2018 | Verified purchase

I have waited 3 months to write the review to ensure there were no issues with the car. It’s always a gamble buying a used car and untrustworthy sales or a car having skeletons in the closet is what worried me the most. But my experience at Autohaus has allowed me to build some trust back into the process. Simon was very approachable and not at all pushy, he let you decide in your own time and it certainly didn’t feel like you were under pressure to buy. This was a factor in my decision to buy from him. I had seen a newer more expensive version of my car and was honest that I would probably go for that. In the end however the competitive price for this Car and the dealers approach were the two reasons I chose Autohaus. The car itself was presented in excellent condition for its age. Everything felt well done and was looked after. An issue that occurred within days of purchase was resolved by Simon at his cost and my convinience.The car has clocked up serious miles since and no issues

Reply from Autohaus Long Eaton on 22/12/18

Thank you Nicola for your kind review . Glad you are happy with the service received & you are very welcome to call if i can assist with future servicing . Best Regards

By Steven C on 03 December 2018 | Verified purchase

Very friendly and honest. The car was as described and ready quickly with a 12 month MOT and a service. Would recommend this seller.

Reply from Autohaus Long Eaton on 06/12/18

Thanks very much for your kind review Steve . Always welcome if i can help with future service or purchases . Best Regards

By Harry M on 12 November 2018 | Verified purchase

Very good all round experience, The dealer was helpful and informative when looking at the car, also a fair deal when I bought my car as the dealer was recommended by a friend, he was right.

Reply from Autohaus Long Eaton on 13/11/18

Thanks very much for your kind review Harry , great to know you and your Dad are happy with the car and the service received . Very welcome if i can assist with any future servicing . Best Regards

By Jade H on 04 November 2018 | Verified purchase

Rang up Autohaus after seeing a car - offered me a viewing the next day. Spoke to someone and he helped discuss everything. Took good care of the car, kept in contact through the week, and just really looked after us. Very genuine, not pushy or anything. Easy-going and you can have a laugh with him. If there's an issue, he's very happy to help and sort the problem out. I definitely recommend Autohaus if you want a decent car!

Reply from Autohaus Long Eaton on 06/11/18

Thanks very much for your kind review Jade . Delighted to know you and your family are pleased with the car and service received. Always welcome to call if you need future services. Best Regards

By Laura S on 20 September 2018 | Verified purchase

I always read reviews before buying anything or using a service and the reviews I had read made me choose Autohaus. I'm really glad I did and cannot recommend them enough. I bought my car from them, which they also serviced then MOTed for 12 months. They hurried this through for me, as I needed the car quickly. They advised the car would need a timing belt soon, which I returned the car to them to do. They provided a hire car during this time. During the work, they checked the exhaust as it was blowing. They replaced the part with a new one, rather than patching it up, at their own expense. I shall be returning to them for all my future car car purchases and motoring needs, as they provide an impeccable, down to earth, friendly service. I cannot thank/recommend them enough!

Reply from Autohaus Long Eaton on 21/09/18

Thank you Laura for your kind review , great to know you and Rik are happy with the service received . Feel free to call anytime for future purchases and servicing . Best Regards

By Alex L on 27 August 2018 | Verified purchase

- Incredily helpful and informative. I contacted him through his advert for a car on AutoTrader, and when I visited he showed me all of the cars he had that we similar/fit my needs. - I was allowed to take the car for a test drive by myself so I could get an idea of what it was like to drive without pressure. - When there was a problem with the battery, it was replaced without any additional charge, along with ensuring the car had a full MOT and service. He told me that the Timing belt was due to be changed, and offered me a remarkably reasonable price for it to be done with him. - During the time my car was being worked on, I was able to 'hire' a car of his free of charge. - In contact with me, incredibly informative and help throguhout both processes and I could not recommend his services more highly.

Reply from Autohaus Long Eaton on 28/08/18

Thank you Alex for your kind review . Really great to know you are happy with your new car and the service received . Always welcome if i can assist with any future service or mot . Best Regards

By Tina S on 24 July 2018 | Verified purchase

I have had an excellent experience, staff are very helpful and the car I have purchased is amazing. I would highly recommend to anyone who is looking for a car.

Reply from Autohaus Long Eaton on 25/07/18

Thank you Tina for your kind review . Pleased you are happy with your new car & the service received . Always welcome if i can help with future servicing . Best Regards

By Pauline S on 09 July 2018 | Verified purchase

very helpful. Gave full history etc of the car I was buying. When I turned up to claim the car everything had been done as promised . The transfer of documentation was dealt with speedily and correctly. Every business transaction was dealt with in a professional way.

Reply from Autohaus Long Eaton on 10/07/18

Thank you Pauline for your kind review , great to know you are happy with the service received . Always feel free to call if i can help with any future servicing . Best Regards

By Russ N on 09 July 2018 | Verified purchase

Simon was extremely helpful and polite, he never bothered us and left us alone to look at the cars, he didn't even come on the test drive with us so we didn't feel under any pressure to buy.

Reply from Autohaus Long Eaton on 10/07/18

Thanks Russ for your kind review . Also thanks for travelling from Leeds to purchase the BMW . Delighted to know you and family are happy with the service received . Always welcome if i can assist with any future purchases for the family . Best Regards

By Beverley T on 09 July 2018 | Verified purchase

This is the second vehicle we have purchased from autohaus. Good reliable vehicles. Really accomodating on collection time. All paperwork explained and fully complete. Would buy from here again.

Reply from Autohaus Long Eaton on 10/07/18

Thanks Bev for your kind review . Delighted you and Alan came to buy another car from myself and are happy with the service received . Always welcome if i can assist with future servicing . Best Regards