Customer reviews of Autohaus Long Eaton
At Autohaus Long Eaton we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Autohaus Long Eaton
Based on 161 customer reviews
Love at first drive
By Joanne B on 06 December 2019 | Purchase not verified
The owner was very knowledgeable, helpful and reassuring with a genuine passion for cars. I fell in love with the car I bought from Autohaus it was love at first sight but had reservations. I was reassured without pressure and all my questions/concerns were answered fully and with knowlegde. The owner and his team went above and beyond to help prepare my car as immaculate as possible. I feel confident and secure that Autohaus will help me look after my car for many years to come and safe in the knowledge I have a place I trust to take my car. I would recommend Autohaus for value for money, helpfulness and a sense of feeling you've made as informed a decision as you can when buying a 2nd hand car. Thank you Autohaus for helping me with a difficult decision and bringing a dream into reality.
First-class Customer Service
By Kelvin N on 28 September 2019 | Purchase not verified
The dealer was very helpful, professional and friendly throughout the entire process. MOT and servicing were up to date. Thanks a great deal.
Long Eaton Alloys
By Rob B on 16 August 2019 | Purchase not verified
Best place to get a service that you can trust .. great guys and skilled in what they do ..nothing is to much trouble for the team .. would highly recommend .
Very helpful sales
By Roger A on 30 June 2019 | Purchase not verified
Excellent communication between us and a member of the team whilst looking for a car.. Nothing was too much bother.. Even down to doing a video of the car we were interested in.. I would definately recommend this garage... Roger
Great car! Thirteen years hassle free motoring!
By Gary M on 28 May 2019 | Purchase not verified
We bought our previous car – a Hyundai Accent 1.3, from Long Eaton Alloys, thirteen years ago for £995.00, have run it for 13 years adding 110,000 miles to the clock and have never had a big bill on it in all that time. We would highly recommend Long Eaton Alloys for good quality cars at very reasonable prices. Thanks Guys.
Excellent Service, Honest Car Sales
By Mark C on 21 July 2018 | Purchase not verified
Bought a Focus estate with a (detachable) towbar but found the detachable part to be missing. Simon agreed he'd get one to replace it (as part of the price we agreed before discovery of the missing part). Problems getting hold of one meant he - totally without quibble or attempt to get more money out of us - replaced the entire towbar with a brand new (detachable) one. Not only that but he also provided a replacement for the missing parcel shelf, too. All this as well as re-MOTing for 12 months and servicing it prior to collection. We recommend Simon @ Autohaus!
Fiesta Finesse 53
By Rhys C on 31 March 2018 | Purchase not verified
I brought a car in November last year and waited a while to write a review purposely. The car is honestly amazing and runs like its brand new! It's done a lot of miles since I bought it and still no problems while I'm always maintaining it, oil, tyre pressure ect But you should always do that anyway. In a few years when I decide to get a new car I will be going back to Simon without a doubt. Everything he said was true and gave all details of the car and was just generally trustworthy. 10/10 Thanks again!
Had to take him to court to get a refund!
By Joseph T on 16 January 2018 | Purchase not verified
I purchased a car from Autohaus in January 2017. The car started to fail within 48 hours, and being a reasonable person, I brought the car back to be fixed. After 3 failed attempts, they refused to issue a refund, and I had to take them to court to get my refund. 9 months of pain later, they were ordered by the court to cover the full refund as well as all associated court fees. Needless to say, I was extremely disappointed with how they handled things! Autohaus had no regard for consumer law! Buyer beware, it might be a great purchasing experience, but if something goes wrong with your car, be prepared for a fight to get them to do the right thing.
Well worth a look
By Stephen P on 02 October 2017 | Purchase not verified
Very knowledgeable and happy to answer any questions but without being pushy. Good selection of cars, especially for smaller budgets. Buying the cheapest car on the forecourt, I wasn’t expecting much other than to drive away with it, but they still gave it a new MOT, replaced some worn parts, gave it a good valet and provided a very reasonable warranty. Wouldn’t hesitate to go here again.
By Jacky M on 28 May 2017 | Purchase not verified
When I had my motorbility car taken away. I looked at many cars before I looked at one of Simons cars. He offered to find a car for me the make and model I needed in the price range. He found a nice low mileage car for me and when the starter motor failed on it a few days after I picked it up he had it collected from my house repaired and returned the same day. A brilliant service would recommend to anyone
Autohaus Long Eaton
- 0115 7748615 07441 914952
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