Customer reviews of Autohaus Long Eaton

By Jennie C on 17 November 2016 | Verified purchase

I bought my first car a few weeks ago and I can't say thank you enough to Simon ¿ Brilliant customer service from start to finish and ongoing, he ensures the cars are as perfect as they can be and offers future mechanical support to. I received a call from him to ensure all was good with the car and that they were no issues also because of his attention to detail he got me a new cap to replace the damaged one on my screen wash. If you want to buy a second hand car in a relaxed atmosphere with no pushy salesman, fair and honest then this is the place to go! One last important detail, before I left the premises to drive off on my own for the first time, he gave me words of encouragement which calmed my nerves, top bloke ¿¿¿

Reply from Autohaus Long Eaton on 17/11/16

Thanks Jen for your kind review . I am delighted you are happy with the Fiesta . Best Regards

By Melanie C on 28 October 2016 | Verified purchase

A genuine, friendly and professional business, Simon was extremely helpful and answered our many questions, without being too pushy.

Reply from Autohaus Long Eaton on 31/10/16

Thank you Melanie and Mark for your kind review. I am delighted you were both happy with the service received. Best Regards

By Jackie H on 25 October 2016 | Verified purchase

The journey from viewing to driving my new car away was made so easy by the excellent customer service Simon provides. He ensured my car was sold looking its best and being in a fantastic condition to drive. It was a pleasure doing business with Autohaus.

Reply from Autohaus Long Eaton on 25/10/16

Thank you Jackie for your kind review. I am delighted you were both happy with the BMW and the service received. Best Regards

By Melanie R on 24 October 2016 | Verified purchase

I found Autohaus very professional and very pleasant when I went to buy a car . I purchased a little red Mini Cooper which I love and couldn't fault the excellent service I received .Would definitely recommend a visit if anyone is thinking of buying a second hand car .

Reply from Autohaus Long Eaton on 25/10/16

Thank you for your kind review Melanie , i am delighted you were both happy with the service. Best Regards

By Scott W on 21 October 2016 | Verified purchase

the owner at autohaus,i found was honest,trustworthy and very helpful,ive only had the vehicle a day and im very happy with it and i dont see in the near future any issues with the car as it is exactly as advertised,i am a happy customer.

Reply from Autohaus Long Eaton on 21/10/16

Thanks Scott for your kind review. I am really pleased you like the car and the service. Best Regards

By Niall R on 05 October 2016 | Verified purchase

I have nothing but praise for Simon. I was drawn to his dealership from the positive reviews I read, and can definitively state them to be all completely accurate. Honest, friendly and accommodating, he made the process of buying a new car and selling my old one very simple. He answered all my questions in a knowledgable manner, and I never once felt pressured or pushed in to anything. He ensured the car was in great shape before selling it to me, providing a full mot the day before I picked it up. He made it clear that I could contact him with any issues or requests in future, and he even came back to the dealership out of hours to accommodate my late working to do my paper work and pick up my new car. I would not hesitate to recommend Simon to anyone looking to buy their next car. Thanks very much, I am very happy with my Focus, and will definitely be in touch in future.

Reply from Autohaus Long Eaton on 06/10/16

Hi Niall , thanks for your kind review. I am delighted you are happy with the car and service. Best Regards

By Lisa B on 05 October 2016 | Verified purchase

My experience with autohaus was very good they were very good and helpful and was pleased with my new car

Reply from Autohaus Long Eaton on 05/10/16

Thanks Lisa for your kind review , really pleased you like your new car . Best Regards

By Louise J on 20 September 2016 | Verified purchase

Fantastic service, honest reliable and trustworthy a pleasure doing business thank you.

Reply from Autohaus Long Eaton on 21/09/16

Thank you for your kind review Louise , im really glad you were happy with the service. Best Regards

By Natalie C on 09 September 2016 | Verified purchase

Simon at Autohaus was great. Really friendly and helpful and not pushy like other dealers. Just bought my first car and he made the process an enjoyable experience, getting everything sorted and in order for me. Really enjoying driving around in my first car. Thank you Simon!

Reply from Autohaus Long Eaton on 10/09/16

Hi Natalie , thank you very much for your kind review. I am delighted you were happy with the service . Best Regards

By Jane S on 08 September 2016 | Verified purchase

Simon was very friendly, polite and courteous and not the pushy-carsalesman-type we have encountered on previous occasions when searching for a car. He answered our questions and dealt with the car sale very professionally and I hope the car turns out to be as trouble-free as our transaction.

Reply from Autohaus Long Eaton on 09/09/16

Thank you Jane for your kind review, i am very pleased you are both happy with the car and service received. Best Regards